FAQ

Frequently Asked Questions

What types of watches do you offer?

We offer a wide range of smartwatches for kids, teens. Each category is carefully selected to meet the specific needs of each age group.

How does delivery and returns work?

We offer fast and secure delivery throughout France, the European Union, Switzerland, Martinique, Reunion, and Guadeloupe.

Details on shipping costs and return policies are available on our " Return and Refund Policy " and " Shipping Policy" page.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your order using this number on the dedicated tracking page.

Are our watches waterproof?

Most of our watches are water resistant, but the depth of resistance may vary depending on the model. Check the individual specifications of each product for more information on water resistance.

Can I return a watch if it doesn't fit?

Yes, you can return your watch within 14 days of receiving your item.

For more information see our " Return and Refund Policy "

Do you have any further questions?

Our team is at your disposal, contact us on our "contact" page.